Shipping Policy

At The Mug Spot, we offer free shipping to the USA and Canada on all orders — no minimum required.

Where We Ship

We currently ship to:
🇺🇸 United States
🇨🇦 Canada

Processing Time

Orders are typically processed within 2–3 business days.
Customised mugs — including both ceramic and enamel options — may take slightly longer to prepare. Processing times can vary during peak seasons or holidays.

Estimated Delivery Time

  • USA: 4–8 business days (Economy Shipping)

  • Canada: 10–30 business days (Standard Shipping)

Note: Delivery times may be affected by public holidays or customs delays in Canada.

Shipping Carriers

We partner with trusted U.S.-based production partners and carriers to ensure reliable delivery throughout North America.

Tracking

Once your order ships, you’ll receive a confirmation email with a tracking link so you can monitor delivery progress.

Business Mailing Address

The Mug Spot (USA)
444 Alaska Avenue, Suite #CEL380
Torrance, CA 90503
United States

Delayed or Missing Orders

If your order hasn’t arrived within the estimated timeframe, please contact us at info@mymugspot.com — we’re here to help.

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